Privacy Policy
Last updated: March 2026
TranquiLove ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
1. Information We Collect
We collect information in the following ways:
Information you provide directly: When you sign up for a free resource, subscribe to our email list, or purchase a product, we collect your name and email address. If you contact us, we may also collect the content of your message.
Payment information: Payments are processed by Stan Store. We do not collect, store, or have access to your credit card details, bank account numbers, or other payment credentials.
Automatically collected information: We collect anonymous usage data through privacy-friendly analytics (Plausible Analytics), which does not use cookies or track individuals. This includes page views, referral sources, browser type, and general geographic region.
2. How We Use Your Information
We use the information we collect to:
- Deliver free resources and digital products you have requested or purchased
- Send you email communications you have opted into (guides, articles, product updates)
- Respond to your enquiries or support requests
- Improve our website, content, and products based on anonymous usage patterns
We will never use your information for purposes unrelated to TranquiLove without your explicit consent.
3. Email Communications
When you sign up for a free resource or subscribe to our list, you consent to receiving email communications from TranquiLove. These may include the resource you requested, follow-up content, and occasional product announcements.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email. We will promptly remove you from our mailing list. We do not sell, rent, or share your email address with third parties for their marketing purposes.
4. Data Sharing and Third Parties
We use the following third-party services to operate TranquiLove:
- GoHighLevel (GHL): Email marketing and form submissions. Your name and email are stored securely within our GHL account.
- Stan Store: Payment processing for paid products. Stan Store handles all payment data under their own privacy policy.
- Plausible Analytics: Privacy-friendly, cookie-free website analytics. No personal data is collected or stored.
- Google Ads: We may use Google Ads to reach new audiences. Google may use cookies for ad targeting; you can manage your ad preferences at Google Ad Settings.
We do not sell your personal information to any third party, ever.
5. Cookies
TranquiLove uses minimal cookies. Our analytics provider (Plausible) does not use cookies. However, third-party services embedded on our site (such as Google Ads or payment processors) may set their own cookies. You can manage or disable cookies through your browser settings.
6. Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to provide our services or as required by law. If you unsubscribe from our email list, your email address will be removed from active marketing lists. You may request complete deletion of your data by contacting us.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate information
- Delete your personal data from our systems
- Unsubscribe from email communications at any time
- Object to the processing of your data for specific purposes
To exercise any of these rights, contact us at [email protected].
9. Children's Privacy
TranquiLove is intended for adults (18 years and older). We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a minor, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
11. Contact
For any privacy-related questions or requests, contact us at [email protected].